Private sphere and data protection

Security & Data Protection

Data protection

Data protection declaration
Thank you for showing an interest in our website. Protecting your privacy is of the utmost importance to us. In the following you will find a detailed explanation of how we use your information.

Storing access data in server log files
You can visit our website without revealing details about your person. We only save access data in server log files, such as the name of the requested data, the date and time the file has been requested, the volume of data that has been transferred and the name of the provider that has requested the data. This data is only analysed to ensure that our website runs smoothly and to improve our services. The data does not allow us to identify you as an individual.

Collection and use of data when processing services associated with the contractual relationship and when creating customer accounts
We collect personal data when this is voluntarily provided during the order process, when contacting us (e.g. using a contact form or email) or when creating a customer account. The type of details that will be collected is specified on the respective form that you intend to complete. We use the details provided by you to fulfil the contract and process your requests. Upon conclusion of the contract or deletion of your customer account, your details are stored for further use until deleted once tax and commercial law regulations have been satisfied, provided you have not consented to further use of your data or we have expressly reserved the legal use of the data further, about which we will inform you. Customer accounts can be deleted at any time by either sending a message using one of the contact methods outlined below or by selecting the option in the customer account that is specifically intended for this purpose.

Disclosure of data for the purpose of fulfilling the contract
In order to fulfil contracts, we forward your details to the courier company contracted with delivering your order where this is necessary to deliver the goods ordered. In order to process payments, we forward the necessary payment details to the bank or payment service provider entrusted with processing the payment which is dependent on which payment service provider you selected during the order process. If necessary, we will forward the details to the payment provider appointed by us. The selected payment provider may collect this data themselves provided you have an account with them. In this case, you must sign in to the payment provider’s site with your login details during the ordering process. The privacy policy of the respective payment provider shall apply.

Use of data upon subscription to the email newsletter
When you subscribe to our newsletter, we use the necessary information provided by you to send you regular email newsletters with your consent. Newsletter subscriptions can be cancelled at any time by either sending us a message using one of the appropriate contact methods or by clicking the link in the newsletter.

Use of data for postal advertisements and your right to object
We also reserve the right to store in a list your first name, surname, address and - if provided when placing your order - your title, academic degree, year of birth and professional/industrial title or business name. This may be used for personal advertisements, e.g. to send interesting offers and information about our products by post. You can object to the storage and use of your information for this purpose at any time by sending us a message using one of the contact methods detailed below.

Use of cookies
We use cookies on different pages in order to make our website more attractive to visitors and to facilitate the use of certain functions. Cookies are small text files which are stored on your device. Some of these cookies that we use are deleted at the end of your browser session, i.e. upon closing your browser (these are known as session cookies). Other cookies remain stored on your device and allow us to recognise your browser when you next visit (persistent cookies). You can set your browser to inform you when cookies are being placed. You can also decide whether you wish to accept them individually and whether you wish to prevent the use of cookies in certain cases or in general. If you choose to disallow cookies, it may limit your ability to use our website in full.

Use of Google (Universal) Analytics for website analysis
This website uses Google (Universal) Analytics, a web analysis service operated by Google Inc. (www.google.de). Google (Universal) Analytics uses methods which facilitate an analysis of your use of the website by using such methods as cookies, which are text files that are stored on your computer. The information on your use of this website gathered by the cookie is, as a rule, transmitted to a Google server in the USA and stored there. If IP anonymisation has been activated on this website, then Google will first abbreviate your IP address if you are in a member state of the European Union or in other treaty states of the European Economic Area. Only in exceptional cases is the full IP address transferred to a Google server in the USA and truncated there. The anonymised IP address transferred from your browser as part of Google Analytics will not be merged with other data from Google.

You can prevent Google from collecting the data on your use of the website (including your IP address) generated by the cookie, and prevent the processing of this data by Google by downloading and installing the browser plugin available via the following link: http://tools.google.com/dlpage/gaoptout?hl=de 
As an alternative to the browser plugin, you can click on this link to prevent Google Analytics from collecting any other data in the future on this website. This will then place an opt-out cookie on your device. If you delete your cookies, you will have to click on the link again.

Using Instagram social plugins
Our website uses social plugins (“Plugins”) from Instagram, operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). The plugins are identified using an Instagram logo, such as in the form of an “Instagram camera”. An overview of Instagram plugins and their appearance can be found here: http://blog.instagram.com/post/36222022872/introducing-instagram-badges

If you access a page of our website containing such a plugin, your browser will establish a direct link to the Instagram servers. The content of the plugin is transmitted by Instagram directly to your browser, which embeds it into the website. By integrating the plugin, Instagram receives the information that your browser has called up the corresponding page on our website, even if you do not have an Instagram profile, or are not currently logged in to Instagram. This information (including your IP address) is sent directly by your browser to an Instagram server in the USA, and stored there. If you are logged into Instagram, Instagram can directly associate your visit to our website with your Instagram account. If you interact with the plugins, for example using the “Instagram” button, the corresponding information will also be sent immediately to an Instagram server and saved there. The information will also be published on your Instagram account and displayed to your contacts there. 
Please see Instagram’s data protection statements for the purpose and scope of the data collection, and the further processing and use of the data by Instagram, as well as your rights in this regard plus setting options to protect your privacy, which can be viewed here: https://help.instagram.com/155833707900388/

If you would not like Instagram to associate the data gathered during visit to our website with your Instagram account, you must log out of Instagram before visiting our website. You can completely avoid loading the Instagram plugins using add-ons for your browser, e.g., with the Script Blocker "NoScript" (http://noscript.net/).

Using Facebook social plugins
Our website uses social plugins (“Plugins”) from the social network Facebook, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). The plugins are identified using a Facebook logo, or the supplementary texts “Facebook social plug-in” . You can find an overview of the Facebook plug-ins and their appearance here: http://developers.facebook.com/plugins 

If you access a page of our website containing this plugin, your browser will establish a direct link to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser, which embeds it into the website. By integrating the plugin, Facebook receives the information that your browser has called up the corresponding page on our website, even if you do not have a Facebook profile, or are not currently logged in to Facebook. This information (including your IP address) is sent directly by your browser to a Facebook server in the USA, and stored there. 

If you are logged in to Facebook, Facebook can associate your visit to our website with your Facebook profile. If you interact with the plugins, for example using the “like” button or by posting a comment, the corresponding information will also be sent immediately to a Facebook server and saved there. The information will also be published on your Facebook profile and shown to your Facebook friends. 

Please see the supplier’s data protection statements for the purpose and scope of the data collection, and the supplier’s further processing and use of the data, as well as your rights in this regard plus setting options to protect your privacy on Facebook: http://www.facebook.com/policy.php 

If you would not like Facebook to associate the data gathered during visit to our website directly with your Facebook profile, you must log out of Facebook before visiting our website. You can completely avoid loading the Facebook plugins using add-ons for your browser, e.g., with “Facebook Blocker” (http://webgraph.com/resources/facebookblocker/) or the script blocker “NoScript” (http://noscript.net/).

Review reminder via email 
If, during or after your order, you provided us with your express consent to be reminded to complete a review through activation by you of the corresponding checkbox, or by clicking on the button provided for this purpose, we will use your email address to remind you to submit a review of your order with us by using the review system we provide. This consent can be revoked at any time by sending us a message via the contact options described below.

Right to information and point of contact 
You have the right to access any personal information that we have saved about you free of charge and, if appropriate, you have the right to correct, block or delete this data. If you require information or have any questions in relation to the collection, processing or use of your personal data or in the event of the correction, blocking or deletion of data or the withdrawal of any consent which has been granted, please contact us using the contact details provided in our legal notice.